She told me she could offer me 50% off, if I booked through her and she”d also throw in a complimentary breakfast at a brand new 5* resort. I told her where I was staying and that I would like to take an ATV tour, but was planning to book it through the rep at hotel for $65. While on the tour in downtown Cabo San Lucas, I popped by a real estate office to pick up some magazines and got chatting with a lovely girl in a booth outside offering cheap and discount tours. Stayed at an All Inc resort, and took a tour “Taste of Los Cabos” on about the 4th day. Fell in love with the place, the lifestyle and the local people. I just want out.Īd my first Mexican vacation in Cabo San Lucas in April 09. Short of hiring a lawyer to argue the obvious (that their complete ineptitude voids the contract) is there any way to negotiate out of the exit fees? I cannot in good faith even attempt to give these things away to anyone else. Not even once… I want to surrender these cotracts as it is virtually impossible to use them. I am told each time that a supervisor will call me back. 4) In numerous occasions dealing with all of the above I have asked to speak to a supervisor when it is clear that the phone rep is comepletly inept and unable to even understand my issue. So more time consuming arguments and phone calls to come. Of course they would be more than happy to have me pay them to bank them with UVC instead… I was so desperate that I said fine and took September reservations and deposited them with RCI – and UVC still rejected the deposits.

How can this possibly be legal/legitimate? These are my weeks – I should be able to use or deposit them as I see fit. HUH?! Yes, they only would “approve” late deposit/low trading power September weeks. This week I was told that even though there was plenty of space for me to book 2 unused 2019 weeks late in the year, if I did so and tried to bank them with RCI they would reject it.

3) So we are supposed to be able to deposit our weeks with an exchange company if we wish – right? Think again. Really? Have you ever in your life received a confirmation from these people without paying for it? I have to spend hours arguing and attempting to find someone who can actually understand the issue, do an audit and (sometimes) correct the problem. Are you kidding me? They seriously try to tell me year after year that when I borrowed a week, made a reservation with it and used it I was never charged. 2) Every single year I receive erroroneous accouting bills where prior payments have mysteriously “disappeared” and I am told that they never received them and late fees apply. I have to hang up and call back multiple times to get the one or two agents in the call center who actually have a clue as to the system. I have a number of accounts and the typical agent has little/no/incorrect ability to understand how they work – any type of “complex” transaction (borrowing, more than 7 night duration, using more than one account for a week + stay) is a time consuming and error ridden disaster. 1) I have found it virtually impossible to make reservations in any type of reasonable fahsion and timeframe.

Uvc international